All Products

Refund & Cancellation Policy At Novu12, your satisfaction is our priority. We collaborate with Printify for print-on-demand services, and our policies reflect their standards to ensure transparency and consistency. 🛠️ Damaged or Defective Items If your order arrives damaged or with a manufacturing error, please contact us within 30 days of delivery. Provide your order ID and clear photos of the issue. We will offer a free reprint or a full refund to your original payment method. 🔄 Returns & Exchanges As our products are made to order, we do not support returns or exchanges for incorrect sizes, colors, or buyer’s remorse. Please review sizing charts and product details carefully before purchasing. 🚚 Lost or Undelivered Orders If tracking indicates your order hasn't been delivered within 30 days for domestic or 45 days for international shipments, contact us within one week. We will investigate and, if appropriate, issue a refund or reprint. ❌ Order Cancellations Orders can be canceled before production begins. Once production starts, cancellations may not be possible. Contact us promptly if you wish to cancel an order. 📦 Incorrect Shipping Information Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, we can offer a reprint at your expense or a partial refund. Fulfillment & Shipping Policy Order Processing Time All products are made to order through our print-on-demand partner, Printify. Production times vary by product and provider but typically range from 2 to 7 business days. Shipping Methods & Delivery Times We offer several shipping options: Economy Shipping: 4–8 business days (domestic), not available internationally. Standard Shipping: 2–5 business days (domestic), 10–30 business days (international). Priority Shipping: 2–3 business days (domestic), 3–5 business days (international). Express Delivery: 2–3 business days, available for select products and destinations. help.printify.com Shipping costs are calculated at checkout based on the selected method and destination. help.printify.com International Shipping & Customs International orders may be subject to customs fees, taxes, and duties. These charges are the responsibility of the customer and are not included in the shipping cost. Lost or Undelivered Orders If tracking indicates your order hasn't been delivered within 30 days (domestic) or 45 days (international), please contact us within one week. We will investigate and, if appropriate, issue a refund or reprint. 📜 Terms & Conditions Use of Our Services By accessing and using our website, you agree to comply with our terms and all applicable laws. You must be at least 18 years old to use our services. Account Information When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password. printify.com printify.com Product Information We strive to display accurate product information. However, we do not guarantee that product descriptions, images, or other content are error-free. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. printify.com Changes to Terms We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. printify.com printify.com 🔒 Privacy Policy Information Collection We collect personal information you provide, such as your name, email address, and payment details, to process orders and improve our services. Use of Information Your information is used to fulfill orders, communicate with you, and enhance your shopping experience. We do not sell or rent your personal information to third parties. Data Retention We retain your personal data for up to 6 years after your last interaction with our services, unless a longer retention period is required by law. Third-Party Services We may share your information with third-party service providers, such as Printify, to facilitate order fulfillment and delivery. Your Rights You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at novu12contact@gmail.com